Terms and conditions
Last Updated: August 2025
Welcome to BioTiva.com (the “Site”). These Terms & Conditions (“Terms”) govern your use of our Site and services. By accessing or purchasing from our Site, you agree to comply with and be bound by these Terms. Please read them carefully before using the Site.
1. Eligibility
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BioTiva products are available exclusively to licensed physicians and qualified healthcare professionals.
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By creating an account or making a purchase, you represent and warrant that you are legally authorized and licensed to access and use the products offered on this Site.
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We may require verification of licensure prior to approving accounts or fulfilling orders.
2. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
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Misrepresent your identity or professional credentials.
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Use the Site to engage in fraudulent or unauthorized activity.
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Reproduce, distribute, or exploit Site content without written permission from BioTiva.
3. Product Information & Use
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BioTiva provides research-grade peptides, biologics, and related products strictly for professional use.
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Products are not intended for consumer self-use, resale to the public, or unlicensed distribution.
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All information on this Site is provided for educational and informational purposes only. BioTiva does not provide medical advice, diagnosis, or treatment recommendations.
4. Orders & Payments
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All orders are processed through Shopify and its integrated payment systems.
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Prices are listed in USD and are subject to change without notice.
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BioTiva reserves the right to refuse or cancel any order at our discretion, including in cases of inaccurate account information, suspected misuse, or failed license verification.
5. Shipping & Delivery
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Orders are shipped to verified addresses only.
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Delivery timelines may vary and are not guaranteed.
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BioTiva is not responsible for delays outside of our control, including carrier issues, customs, or regulatory clearance.
6. Returns & Refunds
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Due to the sensitive nature of biologics and peptides, all sales are final unless a product is defective or damaged upon arrival.
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Any claims for defective or damaged items must be submitted to info@biotiva.com within 7 business days of receipt.
7. Compliance & Liability
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You are solely responsible for ensuring that any products purchased comply with your local laws, regulations, and licensing requirements.
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BioTiva is not liable for misuse, improper storage, or unauthorized application of its products.
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To the fullest extent permitted by law, BioTiva disclaims liability for damages arising from or related to the use of products purchased on this Site.
8. Intellectual Property
All content on this Site—including text, graphics, logos, and product information—is the property of BioTiva and protected by copyright and trademark law. Unauthorized use is prohibited.
9. Changes to Terms
We may update or revise these Terms from time to time. The updated version will always be posted on this page with the “Last Updated” date. Continued use of the Site following changes constitutes acceptance of the revised Terms.
10. Contact Us
For questions regarding these Terms & Conditions, please contact us at: